In addition to simplifying the backup process for both windows and mac computers, this hard drive features 256bit aes hardware encryption to. Dec 15, 2007 problem reading hard drive posted in all other operating systems. When i plug the usb cable in, windows recognizes that the device is there, and says that it has installed the approapriate software for the device and it is ready to use. How to troubleshoot and fix external drive not detected.
I have a 500gb lacie external hard drive attached to the server. Western digital 3tb my book desktop external hard driveusb 3. Wd my book essential external hard drive not recognized. Physical description as shown in figure 2 and figure 3 on page 4, the my book studio drive has. The new drives feature a customizable elabel that is visible even when the unit is unplugged, so users can easily see.
These plug into your new computer through a usb port in a. Usually, hard drives just use windows builtin usb and hard disk drivers, so this isnt likely to fix a temperamental drive, but its worth a shot. Unless there is an epidemic of external hard drive abuse, i do not see how this can be the customers. Tips for getting started with the wd my book backup drive 91 comments. Unfortunately, this wasnt an obvious process and this excellent article by scott cramer didnt apply to the newer version 1 tb drive enclosure i have. When i plug the usb cable in, windows recognizes that the device. But, if you are using macbook air then hard drive must be formatted with a file system your mac can support. When i plug it in, i hear the machine inside starting up and the white light starts to blink for a few seconds then it stops. Wd announced its new highperformance my book studio desktop external drives. This faq is taken from answer id 1164 in wds knowlege base. I take my hard drive to my friends house in an attempt to show him the game when pluggin in to. Western digital external hard drive problem wd portable. Though, the external hard drive may not be visible on the desktop screen or my computer folder but you can check its availability in the disk management.
Problem reading hard drive all other operating systems. Bought a new computer and am unable to get files from my book external hard drive onto it. Here, select your external hard disk and click on next. When connect your drive to a pc with a usb port and find the. How to fix external drive not recognized error in windows. In addition to simplifying the backup process for both windows and mac computers, this hard drive features 256bit aes hardware encryption to ensure stored files remain secure. If it doesnt work after changing the usb port or cannot be read by a new pc, try the quick fix below to repair an unrecognizable external hard drive now. I have tried it on a laptop with windows 7 and on a destop pc with windows xp, it doesnt work. So its important to know what we can do when we run into problems with our hard drive components. Your my book drive is now ready to use as an external storage device. External hard drive but no folders or files show up. A better solution that involves a little more work and money would be to purchase an external hard drive enclosure and put the hard drive from your old computer into it. Wd launches my book studio external hard drives with e.
My book essential user manual about your wd drive 1 about your wd drive welcome to your my book essential external hard drive, an elegant, highcapacity storage solution for all the chapters of your di gital life. The wd software installs the proper driver for your drive. My western digital external hard drive wont start your. My book essential user manual about your wd drive 1 about your wd drive.
Backing up important data provides essential access to business files and records in the event of a system failure or disaster. Dec 21, 2015 my wd my book essential external hard drive suddenly wont get recognized by the computer. The first problem i had was that i couldnt safely remove it from my computer for some reason. I recently needed to removed the drive from a western digital my book external usbesata drive enclosure.
Put your digital life on the sleek, high capacity my book essential external hard drive. How to troubleshoot external hard drive not recognized. If the drive was not detected under disk drives then check the following. Hello, yeah well i downloaded 2 games on to my external western digital harddrive wow and battleground europe. Western digital my passport external drive keeps ejecting.
Western digital external hard drive problem techspot forums. Then add a tape drive and start backing the dumb thing up. Connect the my book external hard drive to your mac computer using a usb cable. I have an almost full 1tb hard drive, but for some reason i just connected it and there seems to be nothing inside, at least that i can see.
While hard drives park their heads when powered down, a violent shock can still cause physical damage. Tips for getting started with the wd my book backup drive. While backing up files to secondary internal drive protects against failure of the primary disk, saving important data to a. Also keep in mind that you may need to load drivers for your usb host adapter before you can see the drive in the operating system. And then the wd smartware would not shut down at all. Buy western digital my book 4tb external hard drive 3. If you want to use this drive with a windows system, see reformatting the drive on page 44 and troubleshooting on page 57. Wd external hard drive not recognized windows 7 help forums. I dont have any experience in using a my book drive with a dvr. Unlike some other people with this problem, my hard drive isnt showing up on my pc windows 7 or my husbands macbook air, and although it has a flashing blue light when plugged in, it isnt making that spinning sound, which has me worried it might be a gonner. I bought a western digital my book essential edition 1tb external hard drive in july 09. Why isnt my wd my book external hard drive being recognized.
Our latest edition features visual, easytouse, automatic, conti nuous backup software and drive lock security protection. I can get to the lacie from any computer through the network. I have a few problems with the my book essential that i just bought. Apr 17, 2011 i purchased a new western digital my passport essential external drive. Read only on external hard drive a problem techrepublic. Email support is free for the entire warranty period and our extensive knowledge base is. My cdrom drives quit working right before i got this. Wd my book partition recovery rescue partition from wd. Western digital 3tb my book desktop external hard drive. I thought that external hard drives were just plug in and use. Some reasons why a drive doesnt show up in my computer. Another way of troubleshooting the problem associated with external hard drive not recognized is to check the drive partition in disk management. How to make windows 10 recognise an external hard drive. Save on printer ink and toner to keep your office efficient and productive.
This item western digital my book essential edition 1tb usb 2. Another problem i am having is with my playstation 3. The my book desktop hard drive also works great with acronis true image wd edition software to schedule full system backups. Nextbook will not allow me to interact with external hard. Before that it was working perfectly on both computers. Password protection with hardware encryption with builtin 256bit aes hardware encryption with wd security software, you can set your own personalized password to help keep your content private and safe. Last night i wanted to use my external hard drive for something and when i powered it up, the light on the hard drive just blinks and i dont hear the hard drive spinning. Western digital my book problem question and answer dti. The nextbook shows the device but will not allow the device to open, so you cant interact with the files folders on the hard drive. Western digital my book external hard drive wont turn on. This 30 day period starts on the date of your first telephone contact with wd technical support. Western digital my book opening the case removing the. I used this drive as a backup storage so it is not on all the time. While backing up files to secondary internal drive protects against failure of the primary disk, saving important data to a removable.
My external hard drive now reads g instead f solved ccm. Connect the impaired external hard drive to the pc. Western digital my book recovery hard drive data recovery recovering data from your western digital my book external hard drive means more than just getting back a few files. My wd my book essential external hard drive suddenly wont get recognized by the computer.
My external hard drive now reads g instead f solved closed houston updated on jun 8, 2017 at 02. How to recover data from a dead hard drive for beginners duration. Hello everyone, i have a wd 500gb external hard drive that is not being recognized by my computer anymore. I paid wd to send me another drive and it had all the same problems. Oct 27, 2010 i have an almost full 1tb hard drive, but for some reason i just connected it and there seems to be nothing inside, at least that i can see. Click on device manager that appears in the list of results in the device manager window, click on disk drives click on to expand the hardware list rightclick the external hard drive with the issue and click uninstall. The hard drive hasnt fallen down or been physically damaged in any way. I purchased a new western digital my passport essential external drive. Nextbook will not allow me to interact with external hard drive. I have a wd 500gb external hard drive that is not being recognized by my computer anymore. Its the kind that is powered by the usb ports on your computer. How to fix external hard drive not showing up youtube.
It could also be the power supply of the external or the controller. Recently we received an email from a macfixit reader who wrote in with a fix he found for his western digital mybook external hard drive that had stopped working. Help with western digital my book external hard drive. It did not seem i was the only one with that type of problem. Western digital my book home edition user manual pdf download. Your product includes 30 days of free telephone support during the warranty period.
Remove the external hard drive from the usb port, switch off the computer. What to do when your external hard drive wont show up pcmag. Western digital my book recovery hard drive data recovery. Western digital my book essential edition 1tb usb 2. The external drive sold by seagate does not require additional drivers for most environments see the notes below for your specific operating system. We use cookies to give you the best possible experience on our website. Once this has been done, plug it back in and start it up again, and hopefully the device will be working. However when i connect the external hard drive to the new computer i start to experience problems with the files on there. Innstall the external drive recovery application on your system and connect your wd hard disk to it. Wd launches my book studio external hard drives with elabel. Tips to fix external hard drive issues in windows 10.
Bought a new computer and am unable to get files from my book. External hard drive recovery external drive, external ear, external fixation, external fixates, external gill, external hemorrhoid, external ilia artery, external ilia vein, external jugular vein, external link the book external hard drive recovery comes highly recommended and it is one youll really enjoy. Nextbook running windows 10, attempted to connect a adata hd710 external hard drive. I formatted it with fat32 but i also tried mac formatting and it did not matter. My book essential hard drive is not recognized by windows. Quick fix corrupted external hard drive by formatting. So here you go, the steps required to disassemble a newstyle western digital my book drive enclosure. To format a drive with a supported file system, use these steps. Cross fingers, turn it on, and move all data off the drive as fast as you can.
Heat will kill electronics faster than almost anything else. Connect the my book external hard drive to your pc computer using a usb cable. My book essential problems external drives for pc wd. External hard drive problems maxtor 3200 100g techrepublic. External hard drive not recognized i have a toshiba external 200g hard drive. Insert the my book power adapter into the back of the hard drive, and plug the other end into a standard electrical outlet. It was used on a dell computer which ran windows xp. Rightclick the drive with the unsupported file system, and select the format option. Problem reading hard drive posted in all other operating systems. Open the start menu and click on the my computer icon.
I bought this western digital my book 640gb external hard drive usb connection this last winter. A line of external hard drives by western digital, styled after hardbound books. How to recover files from external hard drive not detected. The problem is that my computer wont read the hard drive, even though it knows the drive is there. Then, a list of lost or deleted partitions will be displayed. Our latest edition features visual, easytouse, automatic, continuous backup software and drive lock security protection. My book essential hard drive is not recognized by windows 7. From basic office supplies, such as printer paper and labels, to office equipment, like file cabinets and stylish office furniture, office depot and officemax have the office products you need to get the job done. A hard drive, like the my book, can run constantly for years. Connect your external hard drive to a new usb port or a new computer to check out whether its really not responding, or just a damaged usb port that disallows your drive to show up on the pc.
Western digital my book troubleshooting, repair, and service manuals. Open a new finder window by clicking on the icon in the dock. After one year i got the message the system show parameter is not recognized. Leaving the hard drive in the bag, quickly plug the drive back into the server. How to repair corrupted external hard drive without losing. Mar 14, 2011 recently we received an email from a macfixit reader who wrote in with a fix he found for his western digital mybook external hard drive that had stopped working. Hi,im having a problem with my external hard drive. Be sure if you tap the drive that you do so firmly but not violently. You should immediately back up your data and you need to look at replacing that drive as soon as possible.
I moved all my music, photos and personal files onto this hard drive. Welcome to your my book essential external hard drive, an elegant, highcapacity storage solution for all the chapters of your digital life. The drive is good, due to me checking with another device and experiencing no problems. This drive offers high capacity in a sleek desktop device. Just remember to dust it with a can of compressed air every now and then so that the dust doesnt become a heat insulator. Its about 10 years old and has all my kids photos stored on it. Page 1 page 2 compatibility page 3 recording your wd product information page 4 drive format page 5 page 6 connecting the device page 7 page 8 page 9 frequently asked.
Western digital my book home edition user manual pdf. Commonly when you want to connect an external hard drive to laptop or computer all you need to do is just plug and play thats it. The problem i am having is when i open a file on the lacie and save. It means recovering your favorite songs, restoring those documents you need for the project youre completing and returning photos of cherished memories that were stored. Best of the best sellers external hard drive recovery. For any assistance please go through user manual or contact toll free number. Utilize our custom online printing and it services for small. After launcing it, select recover drives option from main window, as shown in fig a. The hard drives that we have inside of our computers are spinning mechanical devices. The external hard drive will automatically power on. Repair corrupted external hard drive with partition manager.